kriya oi Privacy Policy

This Privacy Policy applies to all services and activities on the kriya oi platform. By registering on our site or using our services, you are considered to have read and accepted the terms of this policy. This policy should be read alongside our Terms and Conditions, as both govern the use of your account and our services.

1 Data Collection

kriya oi collects two types of information from you — information you provide directly, and information collected automatically through your use of the platform.

1.1 Information You Provide

During registration and account management, you provide the following information:

• Full name and date of birth
• Mobile number and email address
• National ID or passport details (for identity verification)
• Payment information — such as your bKash, Nagad, Rocket, or Upay number
• Bank account details (for bank transfers)
• Any information provided when contacting our support team

1.2 Automatically Collected Information

When you use the kriya oi platform, certain technical information is collected automatically:

• IP address and device type
• Browser version and operating system
• Login time, session duration, and platform usage patterns
• Information collected through cookies and similar tracking technologies

2 Purpose of Data Use

kriya oi uses collected data only for specific, lawful purposes. Data is never used for any unauthorised purpose.

• To create, manage, and secure accounts
• To process deposits, withdrawals, and transactions
• To verify your identity and prevent fraud
• To provide customer support via 24/7 live chat and email
• To inform you about bonuses, promotions, and VIP benefits
• To ensure platform security and proper operation
• To follow responsible gaming practices and identify potentially harmful behaviour
• To comply with applicable laws and regulations

3 Data Storage and Security

The security of your data is a priority for kriya oi. We use industry-standard SSL encryption technology, which keeps all data exchanged between you and our servers secure.

Steps we take to protect your data:

• All data is stored on encrypted servers
• Account access is restricted and controlled
• Payment information is stored in a separate secured system
• Regular security reviews and audits are conducted
• Staff receive appropriate training on data protection

Even after your account is closed, certain data may be retained for a set period due to legal obligations.

4 Sharing Data with Third Parties

kriya oi does not sell your personal data or transfer it to third parties for commercial purposes. However, data sharing may be necessary in certain situations:

• Payment Processing: Necessary information is shared with the relevant payment service providers to complete bKash, Nagad, Rocket, Upay, and bank transfer transactions.
• Identity Verification: Trusted identity verification services may be used during the account verification process.
• Legal Obligations: We are legally required to provide information when ordered by a court or upon a valid request from a law enforcement authority.
• Fraud Prevention: Limited data may be shared with technology partners engaged in protecting the platform.

Any third-party partner is required to follow our privacy standards and may only use the data provided for the specified purpose.

5 Cookies Policy

kriya oi uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions, security, and core platform functionality.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help improve service quality by analysing user behaviour.

You can control or delete cookies from your browser settings. However, disabling certain essential cookies may limit some platform features.

6 Your Rights

As a kriya oi user, you have the following rights regarding your personal data:

6.1 Viewing and Correcting Data

You can log in to your account at any time to view your information and, where applicable, correct it. For information that cannot be changed directly, you can contact our support team.

6.2 Requesting Data Deletion

In certain circumstances you may request that your data be deleted. However, where there are legal obligations or legitimate interests, we may need to retain some data.

6.3 Opting Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can contact our support team to let us know. However, essential communications related to your account cannot be stopped.

7 Protection of Minors

All services on kriya oi are for persons aged 21 and above only. We do not intentionally collect any data from minors. If we become aware that a minor has created an account, that account and its associated data will be deleted immediately. Our Responsible Gaming policy contains detailed information on the protection of minors.

8 Data Transfers

To operate our services, your data may be stored or processed on servers in different geographical locations. Regardless of where data is processed, the protection standards described in this Privacy Policy are maintained.

9 External Links

The kriya oi platform may contain links to third-party sites. These sites have their own privacy policies, for which kriya oi is not responsible. It is advisable to read the privacy policy of any other site before visiting it.

10 Policy Changes

kriya oi may update this Privacy Policy when needed. If significant changes are made, we will notify you by email or through the platform. Continuing to use the platform after an update means you are considered to have accepted the revised policy.

We recommend reading the latest version at all times. Answers to common privacy-related questions can also be found in our FAQ section.

11 Contact

For any questions about this Privacy Policy or any requests regarding your data, please contact our support team. We are available to assist in Bangla and English, 24 hours a day, 7 days a week.